Q1: How often should I clean my carpets?
A: Carpets should be professionally cleaned at least once a year, but high-traffic areas may need more frequent cleaning.
Q2: What methods do you use for carpet cleaning?
A: We use various methods, including steam cleaning, hot water extraction, and dry cleaning, depending on the carpet type and condition.
Q3: Can you remove stubborn stains?
A: Yes, we specialize in stain removal. The success depends on the type of stain and how quickly it’s addressed.
Q4: How long does the carpet cleaning process take?
A: The duration depends on the size of the area and the cleaning method used. On average, it takes 2-4 hours.
Q5: Do I need to move furniture before carpet cleaning?
A: We recommend moving small items, but our team can assist with larger furniture. Please inform us in advance.
Q6: Is carpet cleaning safe for pets and children?
A: Yes, our cleaning products are safe, eco-friendly, and designed to be pet and child-friendly.
Q7: How soon can I walk on the carpet after cleaning?
A: It’s best to wait for at least 2-4 hours to allow the carpet to dry completely.
Q8: Do you offer carpet repair services?
A: Yes, we provide carpet repair services for issues such as seams, burns, and pet damage.
Q9: Can you fix wrinkles or bulges in the carpet?
A: Yes, we offer carpet stretching services to eliminate wrinkles and bulges.
Q10: Do you provide free estimates?
A: Yes, we offer free estimates. Contact us with details about your carpet and the services you need.
Q11: What factors affect the cost of carpet cleaning?
A: The size of the area, the type of carpet, and the level of soiling are factors that influence the cost.
Q12: Can you clean wool carpets?
A: Yes, we have specialized methods for cleaning wool carpets to ensure their delicate fibers are not damaged.
Q13: How do you handle water damage to carpets?
A: We have a water damage restoration service to extract water, dry carpets, and prevent mold growth.
Q14: Do you offer carpet protection treatments?
A: Yes, we provide carpet protection treatments to help repel stains and extend the life of your carpet.
Q15: What is the best way to maintain carpets between cleanings?
A: Regular vacuuming, prompt stain removal, and using doormats can help maintain carpets between professional cleanings.
Q16: Can you remove pet odors from carpets?
A: Yes, we have specialized treatments to eliminate pet odors and stains.
Q17: Do you clean area rugs?
A: Yes, we clean area rugs, including wool, synthetic, and natural fiber rugs.
Q18: How can I prevent mold growth in carpets?
A: Promptly addressing water damage, maintaining proper ventilation, and controlling humidity can help prevent mold growth.
Q19: Do you offer commercial carpet cleaning services?
A: Yes, we provide carpet cleaning services for commercial spaces, tailored to the specific needs of businesses.
Q20: What should I do before a carpet repair appointment?
A: Clear the area of any obstacles and move small items. Our team will handle larger furniture.
Q21: How long does carpet repair take?
A: The duration varies based on the extent of the damage. Simple repairs may take a few hours, while more extensive ones could take longer.
Q22: Can you repair carpet fraying or unraveling?
A: Yes, we offer carpet repair services for fraying and unraveling, ensuring a neat and durable result.
Q23: Do you offer emergency carpet cleaning services?
A: Yes, we provide emergency services for situations like water damage or urgent stain removal.
Q24: What is your satisfaction guarantee?
A: We guarantee customer satisfaction. If you’re not satisfied, contact us within a specified period, and we’ll address the issue.
Q25: How can I schedule an appointment?
A: You can schedule an appointment through our website, by phone, or by visiting our office. Contact details are available on our website, Nova Carpet Cleaning Central Coast.